Products
Gem-A Instruments Catalogue
From building a home lab with microscopes and refractometers, to analysing stones on the move with loupes, testers and other hand-held accessories, you can rely on Gem-A Instruments. With a range of products and books including something for the hobbyist to the expert, we’re sure to have your every gemmological need covered.
Microscopes and Accessories
Loupes and Magnification
Portable Kits
Products
Gem-A Instruments Catalogue
From building a home lab with microscopes and refractometers, to analysing stones on the move with loupes, testers and other hand-held accessories, you can rely on Gem-A Instruments. With a range of products and books including something for the hobbyist to the expert, we’re sure to have your every gemmological need covered.
Screening for Laboratory Grown Diamonds
Gem-A Instruments reacts to changes in the market, such as the huge increase in near-colourless and colourless laboratory grown diamonds on the market. So how can you ensure you are protected against mistaking one for a natural diamond?
- ♦ Buy tried and tested , easy to use equipment for screening
- ♦ Get familiar with known stones from your own stock
- ♦ Learn about how handheld equipment can help
- ♦ Read articles from industry professionals
- ♦ Join in with discussions between your network.
About
About Us
Gem-A Instruments is proud to be part of Gem-A, the world’s longest provider of gemmology education. Gem-A have been providing education for over 110 years and Gem-A Instruments have supported Gem-A students and members with essential equipment for over 50 years. Offering the highest quality instrumentation and literature, our ethos is to always remain at the forefront of scientific advancements and ahead of the continuing developments within the industry.
We partner with a selection of highly skilled manufacturers and technicians to produce all instrumentation, whether it’s a loupe and tweezers, or a modern synthetic diamond screener, there can be absolute certainty you are working with the best. Confidence comes from having the proper knowledge and tools – reassuring you in your identification, grading work, and communicating your professional status to your clients.
Member's benefits
Benefit from being a Gem-A Member
Benefit from being a Gem-A Member. Join thousands of industry professionals, students and enthusiasts who make up our powerful gemmology network
Products
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Do you need any help? Feel free to ask
We are available to answer any requests between Monday and Friday
FAQ
Frequently Asked Questions
I can’t find the product I want online
If you know of a product that we sell and cannot see it on our website, you can order this through our London shop either via phone (0207 404 3334) or email (instruments@gem-a.com). Alternatively, if there is something in your wish-list that we currently do not sell, we would love to hear from you on any suggestions to help us expand our product range.
How do I become a member of Gem-A?
Anyone can become a member of Gem-A. Applications can be made via our website using our application form. This form can be sent to us via post to: Membership, Gem-A, 21 Ely Place, London, EC1N 6TD. You’ll receive lots of benefits, which you can discover here
What are your opening hours in store?
12th April 2021: Gem-A Instruments is open to on-site students and pre-booked shop appointments. We will also welcome customers who have pre-ordered online and are collecting their items on their specified day. We look forward to opening our doors to all visitors in the near future.
Do you provide certification on gemstones and diamonds?
We no longer have a commercial laboratory at Gem-A so, unfortunately, we do not provide a certification service. Many gemmologists in gem testing laboratories are graduates of Gem-A and hold their FGA and DGA. If you’re interested in how you can become a qualified gemmologist, check out our range of short and long courses HERE
Do you repair instruments?
Dependant on the problem, we may be able to repair instruments. You can make repair enquiries through instruments@gem-a.com, where we will do our best to assess, advise, and quote you for any possible repairs.
Which instruments are provided with my Gem-A course?
Gemmological equipment is provided with some Gem-A courses. To find out what is included in your course, take a look at our current Prospectus to see the list for each course.
How do I create an account with Gem-A Instruments?
Creating an online account allows you to store your details, view details of past purchases and shop faster with Gem-A Instruments. To create your account, follow the link here and fill in your details.
What discount do I get as a member?
As a member or student member you will receive 10% discount on instruments and a 5% discount on books at Gem-A Instruments. To receive your discount, log on here using your Gem-A Membership log on details:
button here
How do I log in as a member?
You can access your discounted rates by logging as a current Gem-A Member or student, using the details provided to you when you registered for education or membership (check your welcome email from Gem-A) and simply navigate to https://shop.gem-a.com/customer/account/login. If you are already logged in to www.gem-a.com within the same browser, shop.gem-a.com will recognise this and automatically apply your membership discount.
How do I become a member of Gem-A?
Anyone can become a member of Gem-A. Applications can be made via our website using our application form. This form can be sent to us via post to: Membership, Gem-A, 21 Ely Place, London, EC1N 6TD. You’ll receive lots of benefits, which you can discover here
Which instruments are provided with my Gem-A course?
Gemmological equipment is provided with some Gem-A courses. To find out what is included in your course, take a look at our current Prospectus to see the list for each course.
My product was faulty when I received it
If you have received faulty goods please notify us, for example by email, and return them to us with proof of purchase within 30 days to receive a full refund. We may ask you to pay to return the goods, but you will be refunded in full for the postage of any goods found to be faulty. If you are outside the 30-day ‘right to reject’, we will repair or replace any goods which are of unsatisfactory quality, unfit for purpose, or not as described. You can read our full returns policy and terms and conditions here: https://shop.gem-a.com/privacy-policy-cookie
I no longer want what I ordered
You can return any unwanted items within 14 days of receiving it by shipping it to our London store (Gem-A Instruments, 21 Ely Place, London, EC1N 6TD). Please notify us of your wish to return and, upon receipt of your returned items, we will issue a refund to the original account used. You can read our full returns policy and terms and conditions HERE
I ordered this by mistake
You can return any unwanted items within 14 days of receiving it by shipping it to our London store (Gem-A Instruments, 21 Ely Place, London, EC1N 6TD). Please notify us of your wish to return and, upon receipt of your returned items, we will issue a refund to the original account used. You can read our full returns policy and terms and conditions HERE
Free shipping for order above 100 GBP
Yes, Free Shipping is automatically activated in the UK mainland for orders above 100 GBP.
Opayo (SagePay) payment suite
We are offering our customers the flexibility to pay with any bank card to their likings, while taking securely their payments with Opayo gateway trusted by millions in the UK and across the globe.
When your order is shipped, you will receive an email from Gem-A Instruments notifying you about it and the expected day an hour of delivery of your order (1-2 days)
In the unlikely case of your order missing an item, please get in touch with us on instruments@gem-a.com and we will react accordingly.
Can I collect in store?
Yes, absolutely, our London store is open from 9.30am -4.30pm Monday to Friday for you to collect your online order.
I would like to purchase from a country outside of the UK
If you would like to make an order from anywhere outside of the UK, we can process this by email (instruments@gem-a.com). Just let us know what you would like and we’ll be happy to help. All parcels shipped outside the UK are subject to import taxes, customs duties and fees levied by the destination country. As the recipient of the shipment the customer will be responsible for all import restrictions and fees. The total value of these fees depend on the destination country.
We are in the process of developing our online business to be able to serve points outside the UK. For more information on international shipments please check back regularly.
